User manuals

Step-by-step guides to get the most out of BookCheckin, with real screenshots from the app.

Getting started: company, property and SES credentials

Set up your account, your first property, and get everything ready for your first check-in.

Updated: 16 August 2026

Generate a manual check-in link for a walk-in guest or a property without a PMS, and share it however you like.

Updated: 16 August 2026

A screen-by-screen walkthrough of what your guest sees and does after opening the check-in link: document, signature and submission.

Updated: 16 August 2026

Diagnose the real error the Ministry returned, fix the guest data that caused it, and resubmit the report within the legal deadline.

Updated: 16 August 2026

Invite teammates as manager or staff, track pending invitations, and control who has access to your account.

Updated: 16 August 2026

Check your plan, pick a tier and start the free trial, and manage payment and cancellation through the Stripe portal.

Updated: 16 August 2026