User manuals
Step-by-step guides to get the most out of BookCheckin, with real screenshots from the app.
Getting started: company, property and SES credentials
Set up your account, your first property, and get everything ready for your first check-in.
Updated: 16 August 2026
View manual →A tour of your dashboard: what lives in each section
A map of everything in your BookCheckin dashboard: what each menu section is for, and where to go to read more about it.
Updated: 24 September 2026
View manual →Create and send a check-in link
Generate a manual check-in link for a walk-in guest or a property without a PMS, and share it however you like.
Updated: 16 August 2026
View manual →Calendar sync (iCal)
Import your Airbnb, Booking.com or Vrbo reservations from their calendar export URL — no PMS connection needed — and confirm which entries are real bookings before BookCheckin creates the check-in link.
Updated: 4 September 2026
View manual →What your guest sees: the check-in portal
A screen-by-screen walkthrough of what your guest sees and does after opening the check-in link: document, signature and submission.
Updated: 16 August 2026
View manual →How a check-in works, from start to finish
The whole journey of a traveller registration: from sending the link to the Ministry accepting the guest's report, and what you can do at every step in between.
Updated: 17 September 2026
View manual →When an SES submission fails
Diagnose the real error the Ministry returned, fix the guest data that caused it, and resubmit the report within the legal deadline.
Updated: 30 September 2026
View manual →Guest registration in Catalonia: the file for the Mossos d'Esquadra
Generate the file with your guests, upload it yourself to the Mossos portal within 24 hours, and record in BookCheckin what you did with it.
Updated: 12 September 2026
View manual →OwnerInvite and manage your team
Invite teammates as manager or staff, track pending invitations, and control who has access to your account.
Updated: 16 August 2026
View manual →OwnerBilling and subscription
Check your plan, pick a tier and start the free trial, and manage payment and cancellation through the Stripe portal.
Updated: 16 August 2026
View manual →