Guest registration in Catalonia: complying with the Mossos d’Esquadra
If your property is in Catalonia, the traveller report does not go to SES Hospedajes: it is filed with the Mossos d’Esquadra registry. Who must report, how it works, the penalties, and what you can automate today.
Catalonia does not report to SES Hospedajes
SES Hospedajes is the Spanish state platform run by the Ministry of the Interior, but it does not cover the whole country. In Catalonia, authority over guest registration lies with the Policía de la Generalitat – Mossos d’Esquadra, and Catalan accommodations report their guests’ data to the Mossos’ own electronic registry.
It is not an extra formality but a different recipient: the same reporting duty imposed by Royal Decree 933/2021 is discharged in Catalonia before the Mossos. Filing the report for a Barcelona or Girona flat with SES Hospedajes does not make you compliant.
Official sources
- registreviatgers.mossos.gencat.cat— Official Mossos d’Esquadra guest-registration application
- BOE-A-2021-17398 — Royal Decree 933/2021— The state regulation behind the registration duty
Who must report in Catalonia
The obligation covers every accommodation activity located in Catalan territory, whatever its size or sales channel:
- ✓Hotels, hostels and guest houses.
- ✓Homes for tourist use (HUT, habitatges d’ús turístic) and their managers.
- ✓Rural houses and rural tourism accommodation.
- ✓Campsites and camping areas.
- ✓Managers and platforms intermediating the rental of these accommodations.
How the Mossos guest registry works
The channel is electronic: the Mossos d’Esquadra run their own guest-registration application where the establishment enrols and reports its guests. Enrolment and access instructions are handled on the official portal itself.
The deadline matches the rest of Spain: data must be reported within 24 hours of the guest’s arrival, and the establishment must keep its guest register for three years, available for inspection.
The fields follow the traveller-report logic: guest identification, document, date of birth, nationality and stay details. Always copy them exactly as they appear on the guest’s document — rushed transcription is the leading cause of defective records.
Penalties: what is at stake
The sanctioning regime is Organic Law 4/2015 on the protection of public safety: irregularities in completing the registers are a minor infringement, fined €100 to €600, and failing to meet the documentary-registration obligations can be a serious infringement, fined €601 to €30,000.
No bad faith is needed: late reports or unreported guests are enough. With several arrivals a week, the risk stacks up fast.
Official sources
- BOE-A-2015-3442 — Organic Law 4/2015— Public-safety law (sanctioning regime)
Catalonia and SES Hospedajes: the full map
If you manage properties both inside and outside Catalonia, two recipients coexist: Catalan properties report to the Mossos d’Esquadra; properties in regions without their own police registry report to SES Hospedajes. The Basque Country, with the Ertzaintza, is the other regional-registry case.
Data collection, however, can be identical across your whole portfolio: the same check-in, the same document scan, the same signature work for any destination. What changes by region is where each report is filed and who presses the button.
What BookCheckin automates in Catalonia (and what it does not)
Let us be plain: BookCheckin files reports automatically with SES Hospedajes, and today it does not send data to the Mossos d’Esquadra or the Ertzaintza.
For a Catalan property, BookCheckin automates everything before the filing: the guest’s online check-in ahead of arrival, document scanning with data validation, the digital signature, and a tidy record of every stay. You submit the report to the Mossos yourself — from complete, verified data instead of reception-desk scribbles.
And if you also have properties outside Catalonia, those file themselves: BookCheckin has more than 2,500 accepted reports on SES Hospedajes.
Related resources
- Mossos and Ertzaintza vs SES Hospedajes — blog article— The two regional regimes compared in 5 minutes
- Traveller report template (PDF & Word)— Free model with the Annex I fields for collecting the data
- The traveller report — complete guide— The general obligation, explained
Frequently asked questions
My tourist apartment is in Barcelona — do I enrol it in SES Hospedajes?+
No. Accommodations located in Catalonia report their guests to the Mossos d’Esquadra registry, not to SES Hospedajes. The state platform is for establishments in the rest of Spain, except the Basque Country, which reports to the Ertzaintza.
What is the deadline for reporting to the Mossos?+
The same as in the rest of Spain: 24 hours from the guest’s arrival. You must also keep the guest register for three years.
What happens if I do not report guests in Catalonia?+
Non-compliance is sanctioned under Organic Law 4/2015: €100 to €600 for minor infringements and €601 to €30,000 where it qualifies as serious.
Does BookCheckin file the reports with the Mossos d’Esquadra?+
No, not today. BookCheckin automates data collection (online check-in, document scan and digital signature) and leaves the record ready, but you make the submission to the Mossos system yourself. Automatic filing with SES Hospedajes is available for your properties outside Catalonia and the Basque Country.
Digitise check-in for your Catalan properties
Verified data, scanned documents and digital signatures — plus automatic SES Hospedajes filing for the rest of your portfolio.