The traveller report: what it is and how to file it
The traveller report (parte de viajeros) is the mandatory reporting of your guests’ data to the authorities. Here is what it is, how it has changed, and how to do it in minutes.
In short
The parte de viajeros (traveller report) is the mandatory reporting of your guests’ identity and stay data to the authorities, within 24 hours of check-in. Since Royal Decree 933/2021 it is filed through the Ministry of the Interior’s SES Hospedajes platform; in Catalonia and the Basque Country it goes to the regional Mossos d’Esquadra and Ertzaintza registries. There is no longer any need to visit a police station — filing is digital.
What is the traveller report?
The traveller report — known in Spain as the parte de viajeros — is the mandatory reporting of the data of people staying at a tourist establishment to the relevant authorities.
Its purpose is public safety: it lets law-enforcement bodies know who is staying at each accommodation in the country.
Official sources
- BOE-A-2021-17461 — Royal Decree 933/2021— The regulation that governs the traveller report
- hospedajes.ses.mir.es— SES Hospedajes portal — filing and account management
- interior.gob.es— Ministry of the Interior — official information
From Webpol and Hospederías to SES Hospedajes
For years, the traveller report was filed through systems such as Webpol (National Police) or Hospederías (Civil Guard), or even on paper at the police station.
With the effective entry into force of RD 933/2021, those systems have been replaced by the single SES Hospedajes platform of the Ministry of the Interior. In regions with their own police force, reports go to Mossos d’Esquadra (Catalonia) or Ertzaintza (Basque Country).
Related resources
- Guest registration in Catalonia (Mossos d’Esquadra)— How the Catalan regional registry works
- Guest registration in the Basque Country (Ertzaintza)— How the Basque regional registry works
How the traveller report is done today
The traditional process means collecting each guest’s data, identifying their document, completing the form, and submitting it to the relevant system within 24 hours of arrival.
Doing it by hand for every reservation is slow and error-prone, especially when managing several properties or simultaneous arrivals. If you collect data on paper, at least use a sheet with every Annex I field so none is left blank.
| Document | Who uses it | Is the support number sent? |
|---|---|---|
| DNI | Spanish citizens | Yes |
| NIE / TIE | Foreigners resident in Spain | Yes |
| National identity document of another EU country | EU citizens | No |
| Passport | Any nationality | No |
The support number is only reported with a DNI or a NIE, never with a passport.
Related resources
- Traveller report template (PDF & Word)— Free model matching Annex I of RD 933/2021, no sign-up
Automate the traveller report with BookCheckin
With BookCheckin, the guest completes online check-in before arrival. The AI scans their document, the guest reviews the data and signs digitally.
BookCheckin generates the traveller report, files it automatically with SES Hospedajes within the legal deadline, and keeps the receipt. If your property is in Catalonia or the Basque Country — where reports go to the regional Mossos d’Esquadra or Ertzaintza registries — BookCheckin cannot currently be used: check-in links cannot be created for those properties, because these are separate systems we do not yet support.
The questions that come up most when filing the report
The basic mechanics are simple; the complications live in the details: a field sent wrong, a minor in the booking, a foreign passport, or a filing that slips past the deadline. Each case has its own in-depth guide:
| Infringement tier | Fine range | Typical case |
|---|---|---|
| Minor | €100 to €600 | Filing the report after the 24-hour deadline |
| Serious | €601 to €30,000 | Not reporting the stay at all |
Amounts under Organic Law 4/2015. The actual classification is decided by the sanctioning authority: a late filing usually fits as a minor infringement; not reporting the stay at all can be serious.
Related resources
- Late SES Hospedajes report— What happens past the 24-hour mark: minor or serious infringement
- Registering minors in the report— The age-14 rule and the mandatory Annex I kinship field
- Foreign guests: passport, NIE and EU ID— Which document is valid for each nationality, and when the support number applies
- SES Hospedajes enrolment step by step— From registering as an obligated party to your first accepted report
- SES Hospedajes not working: common errors— The most frequent error messages and how to fix each one
- Best guest registration apps in Spain— The main tools compared, with public data and sources
How to file the traveller report step by step
The complete procedure for filing a stay’s traveller report within the legal 24-hour window.
- 1
Collect the Annex I data for every guest
Identification, date of birth, nationality, contact and residence details, plus the stay and payment data. The most comfortable way is collecting it before arrival with an online check-in; on paper, use a template with every field.
- 2
Verify the identity document, without keeping a copy
Check that the data matches the document. The Spanish DPA (AEPD) clarified in June 2025 that keeping photocopies, scans or photos of the document is not permitted: you collect the data, not the image.
- 3
File the report in the applicable system
With SES Hospedajes (manual form, XML batch upload or web service) for most of Spain; with the Mossos d’Esquadra or Ertzaintza registries if the accommodation is in Catalonia or the Basque Country.
- 4
Do it within 24 hours and keep the receipt
The clock runs from the guest’s arrival. When the filing is accepted, the system returns a receipt (in SES, the batch code): keep it — it is your proof of filing on time.
- 5
Keep the register of reports for three years
RD 933/2021 requires keeping the documentary register of reports for three years, available to the authorities.
Frequently asked questions
Who must file the traveller report?+
Every accommodation establishment: hotels, tourist apartments, rural houses, campsites, and those who manage or intermediate their rental.
Where is the traveller report filed?+
Through the Ministry of the Interior’s SES Hospedajes platform. In Catalonia it goes to Mossos d’Esquadra and in the Basque Country to the Ertzaintza.
How quickly must it be filed?+
Within 24 hours of the guest’s arrival. BookCheckin does it automatically as soon as check-in is complete.
Can I file the traveller report without travelling anywhere?+
Yes. With BookCheckin the whole process is digital: the guest registers online and filing with the authorities is automatic, with no trip to the police station.
Can a filed report be corrected or cancelled?+
Edited, no; corrected, yes. SES Hospedajes does not allow modifying a submitted report: to fix a field you cancel the batch (using the code the system returned when it was accepted) and file the whole stay again with the correct data.
What happens if I file the report late?+
A late filing is already a breach and usually fits as a minor infringement (€100 to €600). Even so, late beats never: not reporting the stay at all can be a serious infringement (€601 to €30,000) under Organic Law 4/2015.
Do minors have to be included in the traveller report?+
Yes. The data of all minors is reported, including those under 14, indicating their relationship to the responsible adult (the Annex I kinship field). The signature is provided by the adult responsible for the minor.
Which document is valid for a foreign guest?+
A passport is valid for any nationality. A foreigner resident in Spain identifies with their NIE/TIE, and an EU citizen may also use their national identity document. The support number is only reported with a DNI or NIE, never with a passport.
Can I keep a photocopy of the ID together with the report?+
No. Since June 2025 the Spanish DPA (AEPD) has clarified that keeping copies of the document — photocopy, scan or photo — is not permitted. The obligation is to collect and report the Annex I data, not to retain an image of the document.
How long must traveller reports be kept?+
Three years. RD 933/2021 requires keeping the documentary register of reports for that period, available for any inspection. Keep the receipt or batch code of each filing too.
Forget the traveller report
BookCheckin generates and files it for you — on time and error-free.