The traveller report: what it is and how to file it
The traveller report (parte de viajeros) is the mandatory reporting of your guests’ data to the authorities. Here is what it is, how it has changed, and how to do it in minutes.
What is the traveller report?
The traveller report — known in Spain as the parte de viajeros — is the mandatory reporting of the data of people staying at a tourist establishment to the relevant authorities.
Its purpose is public safety: it lets law-enforcement bodies know who is staying at each accommodation in the country.
Official sources
- BOE-A-2021-17398 — Royal Decree 933/2021— The regulation that governs the traveller report
- hospedajes.ses.mir.es— SES Hospedajes portal — filing and account management
- interior.gob.es— Ministry of the Interior — official information
From Webpol and Hospederías to SES Hospedajes
For years, the traveller report was filed through systems such as Webpol (National Police) or Hospederías (Civil Guard), or even on paper at the police station.
With the effective entry into force of RD 933/2021, those systems have been replaced by the single SES Hospedajes platform of the Ministry of the Interior. In regions with their own police force, reports go to Mossos d’Esquadra (Catalonia) or Ertzaintza (Basque Country).
How the traveller report is done today
The traditional process means collecting each guest’s data, identifying their document, completing the form, and submitting it to the relevant system within 24 hours of arrival.
Doing it by hand for every reservation is slow and error-prone, especially when managing several properties or simultaneous arrivals.
Automate the traveller report with BookCheckin
With BookCheckin, the guest completes online check-in before arrival. The AI scans their document, the guest reviews the data and signs digitally.
BookCheckin generates the traveller report and files it automatically with SES Hospedajes, Mossos d’Esquadra, or Ertzaintza depending on the property’s location, and keeps the receipt. You do nothing.
Frequently asked questions
Who must file the traveller report?+
Every accommodation establishment: hotels, tourist apartments, rural houses, campsites, and those who manage or intermediate their rental.
Where is the traveller report filed?+
Through the Ministry of the Interior’s SES Hospedajes platform. In Catalonia it goes to Mossos d’Esquadra and in the Basque Country to the Ertzaintza.
How quickly must it be filed?+
Within 24 hours of the guest’s arrival. BookCheckin does it automatically as soon as check-in is complete.
Can I file the traveller report without travelling anywhere?+
Yes. With BookCheckin the whole process is digital: the guest registers online and filing with the authorities is automatic, with no trip to the police station.
Forget the traveller report
BookCheckin generates and files it for you — on time and error-free.