A practical guide to enrolling in SES Hospedajes and reporting your guests’ data correctly, without getting lost in the bureaucracy.
What SES Hospedajes is and who must use it
SES Hospedajes is the Spanish Ministry of the Interior platform through which tourist accommodations report their guests’ data. It replaced Webpol and Hospederías and has been the mandatory channel since Royal Decree 933/2021 came into force.
The obligation reaches every accommodation —hotels, tourist apartments, rural houses, hostels— regardless of size, and also car-rental companies. If you host travellers for a price, it applies to you.
Step 1: enrol as an accommodation business
Before you can file any report, your business must be registered on the SES Hospedajes platform. Enrolment is done through the system’s electronic office, identifying the company and each of the establishments you manage.
Once enrolled, you receive the credentials used to submit data. Keep those access details safe — you will need them every time you report information, whether manually or through an integrated system.
Step 2: collect the mandatory data for each guest
The regulation spells out precisely what information must be collected from each traveller. A name and a document number are not enough.
- ✓Identity data: full name, sex, date of birth, nationality, document type and number (and, for the DNI, the support number).
- ✓Contact and residence data: usual address, phone number, and email.
- ✓Stay data: check-in and check-out dates, number of travellers, and booking reference.
- ✓Payment data and the traveller’s signature confirming the information is accurate.
- ✓Minors’ data, including those under 14, stating the relationship to the group.
Step 3: file the report within 24 hours
The deadline is strict: the data must be reported within a maximum of 24 hours (from check-in or the start of the stay). You can enter it manually on the platform or submit it automatically from a connected system.
One important exception: if your accommodation is in Catalonia or the Basque Country, the report does not go to SES Hospedajes but to the Mossos d’Esquadra or Ertzaintza system, respectively.
Step 4: automate so you never miss a deadline
Doing all of this by hand at the front desk is slow and leaves room for error: a mistyped field or a report forgotten on a busy arrival day can cost you a penalty.
BookCheckin collects the data through an online check-in link the guest completes before arrival, validates it, and files it with SES Hospedajes within the deadline automatically, keeping the receipt. Your team never has to log into the platform.