Traveller-registration software for Spain

It is a tool that collects each guest’s identity data and reports it to the authorities as Spanish law requires. With BookCheckin, the guest checks in online and scans their document, and the traveller report is filed automatically with SES Hospedajes, the national Ministry of the Interior system.

Yes. As soon as the guest completes check-in and signs, BookCheckin builds the report in the format SES Hospedajes requires and files it with the national system in seconds — you never log into the SES Hospedajes portal (in Catalonia and the Basque Country, BookCheckin prepares the file and you upload it). The legal deadline is 24 hours from the guest’s arrival.

Spanish DNI and NIE — both sides — and passports. The AI extracts name, surnames, document number, nationality, and date of birth, and the guest reviews the data before signing. Nothing is typed by hand.

No. In the check-in flow BookCheckin runs no facial recognition — it verifies the document, not the face — and it does not store the images of the DNI or passport. It extracts only the fields the regulation requires and keeps them encrypted for the legally required period.

In Catalonia and in the Basque Country, yes, each with its own file. Catalonia reports to the Mossos d’Esquadra, not SES Hospedajes: you add the Mossos establishment identifier on the property’s Legal tab, switch the property to Mossos filing, and from then on you create check-in links as normal; BookCheckin prepares the official V24 file and you upload it at the portal within 24 hours. BookCheckin supports accommodation in the Basque Country: add the establishment code the Ertzaintza issued you on the property’s Legal tab and switch it on, and the check-in link, the ID scan and the signature work end to end. BookCheckin then prepares the file in the XML format of the Ertzaintza’s Registro Hostelero, and you download it and upload it in their portal with your own login. BookCheckin never signs in to the Ertzaintza portal, never sends anything on your behalf and holds no credential for it. The Ertzaintza’s Registro Hostelero is the most recent route we have opened. If their portal rejects a file, tell us from the contact page — or from Support inside your dashboard — with the error message, and we will fix it.

BookCheckin plans start from €3/property/month, work from 1 property, and charge no fees per check-in, per guest, or per filed report. The first 3 months are free, then your plan's standard price.

Royal Decree 933/2021 requires reporting guest data within a maximum of 24 hours from arrival. BookCheckin does it automatically in seconds once the guest completes check-in, so the deadline stops being a risk.