Guest registration in Madrid: the report goes to SES Hospedajes
The Community of Madrid has no police registry of its own: your property’s traveller report is filed with SES Hospedajes, and BookCheckin files it automatically. Plus what the VUT licence requires, the deadlines, the penalties, and where the state registry stands.
In Madrid the traveller report goes to SES Hospedajes
Unlike Catalonia or the Basque Country, the Community of Madrid has no guest-registration police registry of its own. Each guest’s report is filed with SES Hospedajes, the Spanish state platform run by the Ministry of the Interior, under Royal Decree 933/2021. It is the single channel for any Madrid accommodation, from a city-centre hotel to a one-bedroom flat in Lavapiés.
That has one very concrete practical consequence: here we do file the report for you. BookCheckin collects the guest’s data, validates the document and sends the report to SES Hospedajes within the deadline, without you having to log into the Ministry’s portal on every arrival.
Official sources
- What SES Hospedajes is — complete guide— The state platform for the traveller report, explained
- BOE-A-2021-17398 — Royal Decree 933/2021— The state regulation behind the registration duty
Who must report in the Community of Madrid
The duty to report guests covers every accommodation activity in Madrid territory, whatever the booking channel:
- ✓Hotels, hostels and guest houses.
- ✓Homes for tourist use (VUT) and their managers.
- ✓Tourist apartments.
- ✓Rural houses and rural tourism accommodation in the sierra.
- ✓Campsites and camping areas.
- ✓Managers and platforms intermediating the rental of these accommodations.
24-hour deadline and three-year retention
The timing is the state rule: each traveller’s data must be reported to SES Hospedajes within 24 hours of arrival, and the establishment must keep its guest register for three years, available for inspection.
The fields are those of the traveller report: guest identification, document type and number, date of birth, nationality and the stay and payment details. Always copy them exactly as they appear on the guest’s document — rushed transcription at the front desk is the leading cause of defective reports.
The Madrid tourist licence: VUT, Decree 79/2014 and CTRTM
The traveller report does not replace the tourism licence. In Madrid, renting a home for stays under 30 days makes it a home for tourist use (VUT), regulated by Decree 79/2014 of the Community of Madrid. Registration is done through a declaración responsable before the Directorate-General for Tourism and produces a registry number (CTRTM) that must appear in all advertising.
In the city of Madrid there is also the Council’s Special Hospitality Plan (2019), which in central zones requires independent street access. BookCheckin does not process or obtain that licence for you: it is a prior step you handle with the administration. What we do automate is the obligation that comes afterwards — registering each traveller.
Official sources
- Decree 79/2014 — BOCM— Regulation of VUT and tourist apartments in the Community of Madrid
- Tourist licence in Madrid — blog guide— Requirements, deadlines, the PEH and penalties for the VUT
The state Single Registry (NRUA), annulled by the Supreme Court
Do not confuse any of the above with the Single Rental Registry (NRUA) that Royal Decree 1312/2024 created alongside its Digital Single Window. The Supreme Court annulled it in several 2026 rulings, so you no longer need to obtain the NRUA number to advertise a short-term rental or file its annual report.
That annulment touches neither the Madrid VUT licence nor the traveller report: the SES Hospedajes filing under RD 933/2021 remains fully in force and independent. What fell is the duplicated state layer, not the regional one or the security one.
Related resources
- Royal Decree 933/2021 — complete guide— The traveller-report duty that stays in force, explained
Penalties: what is at stake
Guest reporting is governed by Organic Law 4/2015 on the protection of public safety: irregularities in completing the registers are a minor infringement, fined €100 to €600, and failing to meet the documentary-registration obligations can be a serious infringement, fined €601 to €30,000.
On top of that, through a separate track, the Madrid tourism sanctioning regime applies to operating a VUT without a licence. They are different proceedings: one looks at the guest register; the other at your authorisation to host. The licence guide covers the second.
Official sources
- BOE-A-2015-3442 — Organic Law 4/2015— Public-safety law (sanctioning regime)
What BookCheckin automates in Madrid
In Madrid, BookCheckin closes the guest-registration loop end to end: the guest completes the online check-in before arrival, scans their document with data validation and signs; the platform files the report with SES Hospedajes within the 24-hour deadline, handles the system’s errors and keeps the receipt.
We do not process your VUT licence and we do not store the document image — only the data the law requires — but we do remove the daily manual work of the report. BookCheckin has more than 2,500 accepted reports on SES Hospedajes; you can start from a single property, with no minimums, and try it free for three months.
Related resources
- Tourist licence in Madrid — blog guide— The VUT authorisation, step by step
- Royal Decree 933/2021 — complete guide— The traveller-registration duty, explained
- Traveller report template (PDF & Word)— Free model with the Annex I fields for collecting the data
Frequently asked questions
Does the traveller report for my tourist flat in Madrid go to SES Hospedajes?+
Yes. The Community of Madrid has no police registry of its own, so each guest’s report goes to SES Hospedajes, the state platform of the Ministry of the Interior, under RD 933/2021. BookCheckin files it automatically for you.
What is the deadline to report in Madrid?+
The state one: 24 hours from the guest’s arrival. You must also keep the guest register for three years, available for inspection.
Does BookCheckin obtain the Madrid VUT licence for me?+
No. BookCheckin automates guest registration with SES Hospedajes; the VUT licence (the declaración responsable under Decree 79/2014 and the CTRTM number) is something you handle with the Community of Madrid, and in the capital you must also meet the Special Hospitality Plan.
Do I still need the NRUA number to advertise my home in Madrid?+
No. The Supreme Court annulled the Single Rental Registry (NRUA) of RD 1312/2024 in 2026, so you no longer need that number or its annual report. The SES Hospedajes traveller report, however, is unchanged.
What is the penalty for not reporting guests in Madrid?+
Organic Law 4/2015 applies: €100 to €600 for minor infringements and €601 to €30,000 where it qualifies as serious. That is a separate regime from the tourism sanctions for operating a VUT without a licence.
Keep exploring
Guest registration in Catalonia: complying with the Mossos d’Esquadra
Regional legal guide · Last updated: 12 July 2026Guest registration in the Basque Country: complying with the Ertzaintza
Regional legal guide · Last updated: 13 July 2026Guest registration in Andalusia: the report goes to SES Hospedajes
Automate the traveller report for your VUT in Madrid
Online check-in, scanned document, digital signature and automatic filing with SES Hospedajes within the deadline — from a single property, no minimums.