How to do online check-in with Cloudbeds and send the report to SES Hospedajes

How do you connect Cloudbeds? Step by step

1. 1Create an API key in Cloudbeds

   In your Cloudbeds account, open “Apps & Marketplace” and go to “API Credentials”. Create new credentials with “+ New Credentials”; then, in the “API Key” column of the table, click “Create” and tick the read:reservation permission, which BookCheckin needs to read your reservations. Cloudbeds shows the key only once, so copy it. When you choose Cloudbeds in BookCheckin you will see the connection instructions as well.

2. 2Paste it into BookCheckin

   Inside your company, open the “Integrations” tab and, under “Channel manager & PMS”, click “Add integration”, choose Cloudbeds and paste the API key. If you only want to read one of your Cloudbeds properties, also add its Property ID; it is optional.

3. 3Link each room to its property

   So that each reservation ends up in the right property, set on each property’s “PMS” card which Cloudbeds room or unit it corresponds to. If your company has a single property, this step is not needed.

4. 4BookCheckin creates one link per reservation

   From then on, BookCheckin reads your Cloudbeds reservations automatically and periodically, and creates a check-in link for each one with the dates, the number of guests, and the main guest’s name, email and phone as they appear in Cloudbeds. You can also click “Sync now”.

5. 5The guest receives their link

   With the Pro plan’s email automations the link can be sent to the guest on its own; you can also copy it and send it yourself.

6. 6The guest does the online check-in

   From their phone, they fill in their details, scan their ID or passport and sign, without installing any app.

7. 7The report reaches SES Hospedajes

   When all the guests on the reservation have checked in, BookCheckin sends the report to SES Hospedajes with your credentials and shows in the dashboard whether it was accepted. If you prefer to review it before it is sent, you can switch off automatic sending on the property.

What if my property is in Catalonia or the Basque Country?

There, guest registration does not go to SES Hospedajes. BookCheckin runs the same online check-in and prepares the official file for you to upload on the authority’s portal: the Mossos d’Esquadra file in Catalonia and the Ertzaintza’s Registro Hostelero XML in the Basque Country.