Guest registration in the Canary Islands: the report goes to SES Hospedajes
The Canary Islands have no police registry of their own: your holiday home’s traveller report is filed with SES Hospedajes, and BookCheckin files it automatically. Plus what changes under Law 6/2025, the municipal authorisation, the deadlines and the penalties.
In the Canary Islands the traveller report goes to SES Hospedajes
Unlike Catalonia or the Basque Country, the Canary Islands have no guest-registration police registry of their own. Each guest’s report is filed with SES Hospedajes, the Spanish state platform run by the Ministry of the Interior, under Royal Decree 933/2021. It is the channel for any accommodation in the archipelago, from a hotel in southern Tenerife to a single-storey holiday home in Lanzarote.
So here we do file the report for you: BookCheckin collects the guest’s data, validates the document and sends the report to SES Hospedajes within the deadline, without you having to log into the Ministry’s portal on every arrival.
Official sources
- What SES Hospedajes is — complete guide— The state platform for the traveller report, explained
- BOE-A-2021-17398 — Royal Decree 933/2021— The state regulation behind the registration duty
Who must report in the Canary Islands
The duty to report guests covers every accommodation activity in the archipelago, whatever its size:
- ✓Hotels, aparthotels and non-hotel establishments.
- ✓Holiday homes and their managers.
- ✓Tourist apartments.
- ✓Rural houses and rural tourism establishments.
- ✓Campsites and camping areas.
- ✓Managers and platforms intermediating the rental of these accommodations.
24-hour deadline and three-year retention
The timing is the state rule: each traveller’s data must be reported to SES Hospedajes within 24 hours of arrival, and the establishment must keep its guest register for three years, available for inspection.
The fields are those of the traveller report: guest identification, document type and number, date of birth, nationality and the stay and payment details. In high-turnover destinations like the Canaries, doing this by hand in season eats up hours every week.
The Canary holiday home: from Decree 113/2015 to Law 6/2025
The traveller report does not replace the tourism authorisation. Holiday homes in the Canaries were governed for years by Decree 113/2015; since December 2025 the framework is Law 6/2025 on the Sustainable Regulation of Tourist Use of Homes, which gives the leading role to the council: the activity is only allowed where municipal planning expressly permits tourist use, with a ceiling of 10% of residential buildability (up to 20% on El Hierro, La Gomera and La Palma) and licences that are no longer transferable.
BookCheckin does not authorise your home or process that permit — it depends on the council and the Government of the Canary Islands. What we automate is registering each traveller, which remains mandatory once the home is compliant.
Official sources
- Law 6/2025 on the Sustainable Regulation of Tourist Use of Homes — BOE— Text of the Canary law that replaces Decree 113/2015
- Holiday homes in the Canary Islands — blog guide— Law 6/2025, the 10% limit, the transitional regime and penalties (in Spanish)
The state Single Registry (NRUA), annulled by the Supreme Court
Do not confuse the Canary authorisation with the Single Rental Registry (NRUA) that Royal Decree 1312/2024 created alongside its Digital Single Window. The Supreme Court annulled it in several 2026 rulings, so you no longer need to obtain the NRUA number to advertise a short-term rental or file its annual report.
That annulment touches neither the municipal authorisation under Law 6/2025 nor the traveller report: the SES Hospedajes filing under RD 933/2021 remains fully in force and independent. What fell is the duplicated state layer, not the regional one or the security one.
Related resources
- Royal Decree 933/2021 — complete guide— The traveller-report duty that stays in force, explained
Penalties: what is at stake
Guest reporting is governed by Organic Law 4/2015 on the protection of public safety: irregularities in completing the registers are a minor infringement, fined €100 to €600, and failing to meet the documentary-registration obligations can be a serious infringement, fined €601 to €30,000.
On top of that, through a separate track, the Canary tourism sanctioning regime applies to operating without the required authorisation. They are different proceedings: one looks at the guest register; the other at your authorisation to host. The holiday-home guide covers the second.
Official sources
- BOE-A-2015-3442 — Organic Law 4/2015— Public-safety law (sanctioning regime)
What BookCheckin automates in the Canary Islands
In the Canary Islands, BookCheckin closes the guest-registration loop end to end: the guest completes the online check-in before arrival, scans their document with data validation and signs; the platform files the report with SES Hospedajes within the 24-hour deadline, handles the system’s errors and keeps the receipt.
We do not authorise your holiday home and we do not store the document image — only the data the law requires — but we do remove the daily manual work of the report. BookCheckin has more than 2,500 accepted reports on SES Hospedajes; you can start from a single property, with no minimums, and try it free for three months.
Related resources
- Royal Decree 933/2021 — complete guide— The traveller-registration duty, explained
- Traveller report template (PDF & Word)— Free model with the Annex I fields for collecting the data
- RD 933/2021 penalties — blog article— What the fines for the traveller report look like
Frequently asked questions
Does the traveller report for my holiday home in Tenerife or Gran Canaria go to SES Hospedajes?+
Yes. The Canary Islands have no police registry of their own, so each guest’s report goes to SES Hospedajes under RD 933/2021. BookCheckin files it automatically on any of the islands.
What is the deadline to report in the Canary Islands?+
The state one: 24 hours from the guest’s arrival. You must also keep the guest register for three years, available for inspection.
Does BookCheckin authorise my Canary holiday home?+
No. BookCheckin automates guest registration with SES Hospedajes; the holiday-home authorisation (Law 6/2025, with municipal planning and the buildability limit) is something you handle with the council and the Government of the Canary Islands.
Do I still need the NRUA number to advertise my home in the Canary Islands?+
No. The Supreme Court annulled the Single Rental Registry (NRUA) of RD 1312/2024 in 2026, so you no longer need that number or its annual report. The SES Hospedajes traveller report is unchanged.
What is the penalty for not reporting guests in the Canary Islands?+
Organic Law 4/2015 applies: €100 to €600 for minor infringements and €601 to €30,000 where it qualifies as serious. That is a separate regime from the Canary tourism sanctions for operating without authorisation.
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Automate the traveller report for your accommodations in the Canary Islands
Online check-in, scanned document, digital signature and automatic filing with SES Hospedajes within the deadline — from a single property, no minimums.